Questions, answered.

Property management software for landlords and property managers in Ontario. An agent runs the day-to-day (rent, repairs, leasing, leases and notices, tenants’ questions) and asks you before anything that matters. Tenants get a portal of their own, and you get a website if you want one.

Landlords who own their buildings and property managers who run buildings for others, from a handful of homes to thousands. Managing for owners? Owner statements and staff time are among the extras.

Not yet. Ontario’s standard lease, notices and rules are built in, and each province needs its own. Anywhere in Ontario works, not only the city it started in.

The portals run in the browser on any phone or computer, and can be added to a phone’s home screen like an app. There’s nothing to install from an app store.

No. Setup is a few calm screens, most of which fill themselves in from your export, and the agent box takes plain words.

Not yet. It’s on our list.

Only the steps you set to Auto. Every step starts on Ask me first: the work is prepared and waits for your yes, with what will happen if you give it. After six approvals you didn’t change, it offers to just do that kind of thing.

Anything legal (notices, leases, the Board’s forms), anything about money, ending a tenancy, deleting a record, and choosing a tenant, which a person decides, as the Human Rights Code expects.

The agent works from its own rules, and that’s how it starts. The agent box can also use Claude, Anthropic’s language model, so it reads instructions written any way you like. It’s included in your plan with a monthly allowance, and off until an administrator turns it on. Your words are sent with names, emails and phone numbers taken out, and never a tenant’s details. More on how it works

Yes. Everything it did by itself is in the log, with when and why, and each process shows what’s at each step right now.

By Interac e-Transfer to your own address, as most do now. eaven reads the deposit notices in your mailbox and records each payment, with a receipt to the tenant. A bank statement you upload works too.

Not yet.

Never. Rent goes straight to you. We don’t take a cut, and tenants pay nothing to use their portal.

It keeps the rent book, deposits, deposit interest and receipts, and checks deposits against QuickBooks Online if you connect it. Your books stay in your accounting software.

No. Applicants can upload a credit report of their own with their documents.

It prepares them, filled in and dated, and serves one only after you approve it. Rent increases follow the rules: once in 12 months, at the guideline, with 90 days’ notice.

No. For rent owing, it prepares a dated summary for your file from 14 days. Nothing is filed or served for you.

No. eaven is software that follows Ontario’s forms and timelines. For advice on your situation, speak to a lawyer or paralegal.

Any that lets you export your data. AppFolio’s rent roll, BuildingStack’s CSV files and TenantCloud’s archive are tested one by one, and a spreadsheet of your own works too. How switching works

Not until you invite them, building by building, when you’re ready.

That depends on your records more than on us. Bring your export to the demo and we’ll tell you what we see.

In Canada, in a copy of the platform that’s yours alone, with its own database, files and backups. Security and privacy

Your team, as you set it up. Tenants see only their own records, and contractors see one job at a time with no tenant’s details.

Your data is yours. The rent roll and records export as spreadsheets, and we hand over the rest of what’s yours on request.

Three plans, in Canadian dollars before HST: Starter, $49 a month for up to 10 homes; Growth, $3 a home a month (at least $99) for 11 to 150 homes; Portfolio, $2.50 a home a month (at least $400) for 150 homes and more. Every plan has the whole agent. Pricing

Neither. You pay month to month, or yearly for two months free.

Yes: 30 days free, with Growth’s limits. Before that, a demo on a practice copy with made-up data, where you can try every part.