Privacy.
What this website collects, and what we do with it. Plainly, and all on one page.
In effect from November 13, 2026.
Who we are
This website is run by eaven (“we”), the maker of eaven, in Ontario, Canada. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
This page covers this website
It covers what you give us here: the demo and contact form, and the ordinary records any website keeps. It doesn’t cover a landlord’s portal. If you rent a home from a company that uses eaven, that company is responsible for your information, and its own privacy policy applies. We look after that information for them, on their instructions, under a written agreement, and use it for nothing else.
What we collect
- What you type into the form: your name, email, and anything else you choose to give us, such as your company, phone, the number of homes you look after and your message.
- Server records: the address your request came from, the page asked for, the time and your browser’s name, as every website receives them.
We don’t use advertising, tracking or analytics cookies, and we don’t follow you around the web.
Why
- To reply to you, set up a demo and, if you become a customer, set up your company.
- To keep the website running and safe, for example to block abuse.
We don’t sell your information, rent it or share it for anyone else’s marketing. We won’t add you to a mailing list unless you ask to be on one.
Who else handles it
Only the services that run the website and our email for us, bound to use it only for that. The website and its form are hosted by Netlify, Inc., which keeps what you send through the form and sends it on to us by email. To show this website’s typefaces and its moving pictures, your browser fetches them from Google Fonts and jsDelivr, which receive your address as part of that request.
Where it’s kept, and for how long
The website and what you send through its form are kept on Netlify’s servers in the United States, and the copy that reaches our email with our email provider. We keep what you send through the form for as long as we’re talking with you, and no more than two years after we last heard from you unless you become a customer. Server records are kept for 30 days.
Your choices
You can ask what we hold about you, ask us to correct it, or ask us to delete it, and you can withdraw your consent at any time. Use the contact form, and we’ll answer within 30 days. If you’re not satisfied, you can complain to the Office of the Privacy Commissioner of Canada.
Changes
If we change this page, we’ll change the date at the top. A change that matters will be said plainly here.