Switching takes an export, not a project.
Download your data from the platform you’re leaving, drop it in, and check what it found. Your buildings, homes, tenants, rents, deposits, leases and contractors come in at once.
Export.
Sign in to your old platform yourself and download your data: an archive, Excel or CSV files, as many as it gives you.
Drop it in.
Add signed leases and a few contractors’ invoices too. It reads each one and shows what it found, building by building.
Bring it all in.
One button. Then invite your tenants when you’re ready, and not before.
Your columns, whatever they’re called.
It finds the columns by their names, so a rent roll or a tenant list from almost anywhere works. These are tested one by one:
- AppFolio’s rent roll, grouped by property
- BuildingStack’s CSV files
- TenantCloud’s archive of Excel files
- Your own spreadsheet, in Excel or CSV
- Ontario’s standard lease, read box by box, and other leases by their words
What comes over
- Buildings and homes
- Tenants, with email, phone, rent, deposit and lease start
- Signed leases, kept as each tenant’s paper
- Contractors, with their trade and who goes first for each kind of work
- What your buildings have: parking, lockers, fobs and shared spaces
What stays behind
- Past payments and balances: rent is tracked from the month each tenant comes in
- Past tenants and owners
- Scans and photos of leases, which are listed for you to add by hand
Bring in the same export twice and nothing is added twice.
Why an export, not your password.
- Can’t you just sign in and copy it?
- Most platforms’ terms forbid letting anyone else into your account, or copying it with automated tools, and we’d be holding your password for another service. An export is yours to take, and it takes a few minutes.
- Where is the export read?
- On your own copy of eaven, and sent nowhere: not to a language model, not to us. What it found is forgotten from the settings once setup is finished.
- Will our tenants hear about it?
- No. Nothing is sent to anyone during setup. You invite tenants to their portal when you choose, building by building.
- What happens after?
- Setup asks the rest in a few calm screens: your company, your colour, your contractors and how much the agent does by itself. Every step starts on Ask me first. The last screen is your next 90 days.
- And if we leave eaven?
- Your data is yours. The rent roll, requests and records export as spreadsheets, and we hand over the rest of what’s yours on request.
From the demo to running your homes.
Nothing reaches a tenant until you say so, and you can stop at any step.
A demo on a practice copy
We walk through it on a copy full of made-up homes, and you try every part yourself, without touching a real tenant.
Your own copy, in your look
We set up a copy of eaven for your company alone, with its own database, files and backups, in your logo and colour, at your own address.
Your export, brought in
Drop in what your old platform gives you, with your leases and a few contractors’ invoices. Check what it found, building by building, and bring it all in with one button.
The switches, set your way
Every process starts on Ask me first: the agent prepares the work and waits for your yes. Turn steps to By itself as you come to trust them, or Off.
Your tenants, invited when you’re ready
Each tenant gets their portal and nothing changes about how they pay. From then on, the agent does the work and asks before anything that matters.
See it run on your own buildings.
A 30-minute call with your questions, on a practice copy with made-up data, or on your own export if you’d like.