The agent runs it. You stay in charge.
One agent handles the day-to-day of your buildings. It reads your mailbox, watches every date and record, and prepares the work. You see one card for each thing that needs you.
Tell it, in your own words.
Type it, or pass on a tenant’s call or a city notice. It makes a plan, says what it will do and waits for your yes. Simple jobs open their card straight away.
- “Send a handyman to 40 Birch, unit 2”A work order to your default handyman, and the tenant told
- “Who’s late on rent?”The answer, with reminders ready to send
- “Book the furnace service at Oak next month”Booked, with 24 hours’ notice to every home
- “Send Alex his 2025 rent receipts”One PDF, emailed and kept in his papers
- “What’s waiting for me?”Everything that needs you, most urgent first
What’s waiting
- No heat: Oak 4Northside Heating booked for 7 pm, backup phone toldUrgent
- N1s for March: 3 homesServed by December 1Your OK
- Application: 40 Birch, unit 5References back, documents inYou decide
- Deposit interest: 12 Main, unit 1$34.12, worked out for the anniversaryYour OK
Everything that needs you, on one page.
Each card says what happens if you approve it, with real names and channels, and what Skip does. Approving one opens the next card its process made, so a morning’s decisions take minutes.
- Urgent first: no heat, a flood, a lockout
- The facts you decide on, in full: the home, now and new, the date
- Everything it did by itself, kept in the log
Every process mapped, with a switch on each step.
Off, Ask me first or Auto. Every step starts on Ask me first, and you open it up as you see it work.
Rent each month
Reminders before rent day, e-Transfers recorded, late reminders, a payment plan when asked, and a dated summary at 14 days owing.
Rent increase
Once in 12 months, at the guideline, with 90 days’ notice. The N1 filled in, and the new rent on its date.
Repairs
From the tenant’s request to the contractor, the notice of entry, the visit and asking if it’s really fixed.
Renting out a home
From a signed N9 to the listing, viewings, applications, references, the lease and the signatures.
Moving in and out
Checklists at the right time, keys, the information package, the deposit statement after the last day.
Building upkeep
Furnace service, alarms, gutters and inspections, booked a month ahead for your OK.
Tenants’ questions
Answered from the lease, the home and the building guide. What it can’t answer comes to you.
Deadlines
Reply times, insurance renewals, deposit interest, year-end statements: each one before it’s late.
It earns your trust, one approval at a time.
Approve the same kind of card six times without changing anything, and it offers to just do it from then on. You can take that back at any time. Some things it never offers.
Can run by itself, once you say so
- Reminders three days before rent is due
- Garbage days, cleaning and visits, by email, never overnight
- Receipts when a payment is recorded
- Work orders to your default contractor for each kind of work
- Asking whether a repair is really fixed, and closing it after a week
Always asks you
- Anything legal: notices, the lease, the Board’s forms
- Anything about money: deposits, statements, matching payments
- Ending a tenancy
- Deleting a record
- Choosing a tenant: a person decides, as the Human Rights Code expects
It plans your next 90 days.
Worked out from your records each time you look, so you never track a date yourself. What’s missing comes first, and every line says who does it.
- First40 Birch, unit 7 has no phone or email on file For you
- November 28Reminders for December’s rent By itself
- By December 1N1s served for Oak 2, Oak 4 and 12 Main, unit 1 Asks you first
- December 16Insurance renewal for Oak For you
- JanuaryLast year’s rent statement for every tenant Asks you first
- February 15Deposit interest for 12 Main, unit 1 Asks you first
- March 1Three new rents start By itself
Smart where it helps. Off where you’d rather.
The agent works from its own rules. The agent box can also use Claude, Anthropic’s language model, included in your plan, so it reads instructions written any way you like. It’s off until one of your administrators turns it on.
- What’s sent to Claude?
- Your words, with email addresses and phone numbers taken out and anyone’s name replaced by their home, plus your buildings and the kinds of work you have contractors for. Never a tenant’s name, email, phone or rent.
- Can it do something it shouldn’t?
- Its answer is checked like anything typed in. It can only pick from the agent’s own jobs, none of which emails a tenant, serves a notice or pays anyone, and every plan still waits for your OK with the legal checks run again. The card says when Claude read your words.
- What about our files?
- Exports, leases and invoices are read on your own copy of the platform and sent nowhere.
- What does it cost?
- Nothing extra. Each plan includes a monthly allowance of Claude, paid by eaven, with no Anthropic account of your own. Past the allowance, the agent box carries on with its own rules until the 1st of the month. It’s used in the agent box only: Tenants’ messages and records, photos of homes, parking maps and floor plans never go to it.
What it never does.
- Serve a notice or sign a lease without your OK
- Hold, move or collect anyone’s money
- Choose between applicants
- File anything at the Landlord and Tenant Board
- Invite your tenants before you choose to
- Sign in to your other accounts as you
See it run on your own buildings.
A 30-minute call with your questions, on a practice copy with made-up data, or on your own export if you’d like.